Hilfe-Center

Billing and plans

How hosting plans work, what the first free month means, how to choose a plan, invoices, usage and closing a store.

6 Artikel

1. How hosting plans work The software is free on every plan. Plans differ only in hosting resources: traffic, storage and media bandwidth.
2. The first free month Hosting is free for one month after you go live. What you see during that time, what happens at the end, and the grace steps if you do not choose a plan.
3. Choosing a plan Read your usage cards, pick the plan that fits, and change it later with prorated billing.
4. Invoices and payments What a platform invoice contains, where to find it, how failed payments are retried and how to update your card.
5. Usage and limits What is measured, how often, what happens at 80, 95 and 100 percent, and why checkout is never slowed down.
6. Cancelling and deleting a store Go back to the test address, cancel a plan, suspend or delete a store, and what deletion means for your data.