App Market FAQ

What is an activation code?#

A one-time code in the form KMB-XXXX-XXXX-XXXX that you receive after buying a module or theme on kambloo.com and redeem in your store's admin panel. See Activation codes.

Can I buy a module for someone else?#

Yes. A code is not tied to the buyer; whoever redeems it holds the license. Send the code to the other store.

Can I pay for a module inside the admin panel?#

No. The panel is the catalog; every payment happens on kambloo.com. The Buy button takes you there with your account already matched.

What does "Included" mean?#

The module is part of every store: switch it on from the panel without a purchase or code. See Included modules.

Do I pay for modules during my free month?#

Yes for subscriptions and usage-based modules. The free month covers the software and the hosting; module renewals are still charged.

How are subscription modules billed?#

The activation code starts the first period. Renewals are added to your hosting invoice. See Trials, subscriptions and usage-based modules.

Can I get a refund?#

One-time purchases: unconditionally within 14 days. Subscriptions: full refund within the first 14 days; after that, cancel and keep using the module until the paid period ends. See Refunds.

What happens to my data when a module is switched off?#

It stays in your store's database. Switching the module back on, or buying it again, continues where you left off.