Email sending domain

The default sender#

From the first minute, your store sends order confirmations, shipping updates and password emails from [email protected], with your store name as the display name. Replies go to the contact address you set in Basic settings. No DNS work is needed for this.

Marketing emails use the separate mkt.kambloo.com domain, so newsletters never affect the reputation of your transactional mail.

Sending from your own domain#

To send from [email protected] instead, add the email records to your DNS. The go-live wizard lists them in the same table as the domain records; you can also add them later under Settings, then Email sending.

Verification#

The records are checked every 10 minutes for up to 72 hours. Until they verify, your emails continue to go out from the shared domain without interruption; when they verify, the sender switches to your domain automatically. If verification fails after 72 hours, you receive a notification listing the missing records, and can start again from the settings page.

Email is not a plan resource#

Sending email is part of the platform service on every store and is not sold by quota. Fair-use limits exist only to stop abuse; a growing store never hits them by selling more.