Store and domain FAQ

Do I need my own domain?#

Only to go live. A test store works fully on yourstore.kambloo.com with sandbox payments. Live payments and search engine visibility require your own domain.

Do you sell domains?#

No. Buy the domain from any registrar; Kambloo connects it. See Connect your domain.

Can I move a domain that already has a live website without downtime?#

Yes. Tick "a website is already live on this domain" in the wizard. The SSL certificate is prepared through a DNS text record before you change the main records, and your current site stays up until you switch. See SSL certificates.

How long does DNS take?#

Usually minutes; some providers take up to 24 to 48 hours. We keep checking for 48 hours and email you when the records are visible.

Do I get an SSL certificate?#

Yes, automatically and free, for the root domain and www. Renewals are automatic too.

Should my address be with or without www?#

Both work. By default the root domain is the canonical address and www redirects to it; you can switch this in the domain settings.

Can one store have several domains?#

Yes, within the limit of the hosting plan. One domain is primary; the others redirect to it. See Several domains, changing or removing a domain.

What happens to my kambloo.com address after going live?#

It keeps working as a permanent redirect to your domain, so links you shared before do not break.

Can I run more than one store?#

Yes. One account can own several stores, each with its own address, database and settings.