- Help Center
- Products and orders
Help Center
Products and orders
Build the catalog, keep stock right, import and export, and run orders from payment to return.
6 articles
- Products and variants Create products with variants, images, brands, categories and related products. There is no product limit.
- Inventory How stock is counted per variant, reserved during checkout, deducted on payment and returned on cancellation.
- Import and export Move products in and out with Excel or CSV, pull stock from a supplier feed on a schedule, and export feeds for comparison sites.
- Orders and fulfillment Order statuses, payment confirmation, shipments, customer notifications and the tools for a busy order desk.
- Returns and refunds How a customer requests a return, how staff approve it, how the money goes back and what happens to the stock.
- Customers and consent Customer accounts, groups, marketing consent per channel and the customer's own data rights.